Our Services

Empathy Skills Training

Programs range from Basic to Advanced based on your specific needs. Each program is inclusive of materials, expenses and a briefing with management. To learn specific details and which plan is best suited for your organization simply schedule an initial phone consultation with EmpathyIQ by selecting any of the programs shown below.

Basic

Two hour workshop:

  • Fundamental empathy skills
  • Introduction to empathic listening
  • Service excellence enrichment
  • Class assessment

 

 

select to schedule a consultation

Advanced

Three hour seminar/workshop:
All elements of Primer plus: (can be scheduled over two days)

  • Comprehensive empathy skills
  • Service excellence facts and myths
  • Pre simulation Q & A
  • Simulation exercise
  • Review and summary
  • Class assessment and analysis

select to schedule a consultation

Certification Program

Coming May, 2017
EmpathyIQ Certification Program

  • A full day comprehensive certification program for trainers.

 

 

 

select to schedule a consultation